At CocoZen, the safety of our candles is a top priority.

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Coconut shells, while a natural and sustainable material, are not inherently fire-resistant. To mitigate this, we have implemented additional measures to enhance the safety of our products during use.

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As part of our commitment to maintaining 100% natural and non-toxic standards, we treat our coconut shells with a saltwater bath, (sodium) a natural fire retardant. Furthermore, we incorporate an age-old, natural fire suppression method historically used in-place of water and are associated with palm trees and coconuts, ensuring an additional layer of protection.

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For added safety, our coconut candles are designed to self-extinguish naturally when the wax burns down to within 10mm (approximately 0.4 inches) of the candle's safe base, reducing the risk of accidents.

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When using your candle

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Follow these instructions carefully when using your coconut shell candle because it's a very unique one of a kind natural candle vessel, which requires more attention:

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1. Place your candle and its base together on a non-flammable surface (such as metal/stone surface like granite or a slate coaster or ceramic saucer) before lighting. DO NOT place your candle directly onto or near flammable or heat sensitive surfaces such as glass or wooden furniture as the coconut shells get hot and may cause damage.

2. To prevent fire, serious injury or accidents, always burn your candle within sight and NEVER leave it unattended.

3. Once the metal stopper has exposed itself through the wax, this indicates your candle has reached its safe end. Please DO NOT try to burn the wick past this point, to do so could be dangerous.

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Important tips

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1. Keep your candle out of reach of children and pets (and even some adults, you’ll know which ones).

2. Only light your candle in ventilated areas that have zero wind or draughts. Draughts can cause the flame to burn to one side and prolonged exposure could potentially cause the shell to catch alight.

3. Always trim the wick and ensure the candle is free from debris and foreign objects before lighting.

4. Don’t try to move the candle once it is burning.

5. Extinguish the flame fully before leaving the room. Wait until any smoke subsides and then double check to ensure the candle is out.

6. Use common sense at all times (the same way you would with any potentially dangerous items such as gas bottles, lighters, etc.).

7. Enjoy!

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Before Lighting:

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• Always trim the wick to ¼ inch. You can use a wick trimmer, nail clippers, or scissors. Long or crooked wicks can cause uneven burning, or flaring.

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• Keep the wax pool clear of wick trimmings, matches, and debris at all times.

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• Always use a candle on a safe surface.

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• Surface should be heat resistant, sturdy, and large enough to contain any drips or melted wax.

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• Burn candles in a well-ventilated room: Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning.

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• Do not burn candles for longer than four hours at a time and let cool for at least two hours before touching or picking up the candle.

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• When lighting a candle, use long matches or a long-reach lighter.

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• Keep your hair and loose clothing away from the flame.

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While Burning:

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• Never leave a candle unattended.

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• Never burn a candle on or near anything that can catch fire.

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• Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

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• Never burn candle more than 4 hours at a time maximum.

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• Keep candles out of the reach of children and pets.

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• Do not place lighted candles where they can be knocked over by children, pets or anyone else.

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• Never touch or move a candle while it is burning or while the wax is liquefied.

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• Don’t burn a candle all the way down.

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• For a margin of safety, discontinue burning a candle when 1/2 inch remains in the container.

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• Place burning candles at least three inches apart from one another. This is to make sure they don’t melt one another, or create their own drafts that will cause the candles to burn improperly.

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• Extinguish a candle if the flame becomes too high or flickers repeatedly.

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• Let the candle cool, trim the wick, and check for unwanted drafts before re-lighting.

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• Never use a candle as a night light or while you may fall asleep.

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• Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure.

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• Never use a candle during a power outage to look for things in a closet, or when fueling equipment – such as a lantern or kerosene heater.

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When Extinguishing a Candle:

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• Use a candle snuffer to extinguish a candle. It’s the safest way to prevent hot wax from splattering.

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• Never use water to extinguish a candle. Water can cause the hot wax to splatter and might break a glass surface.

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• Make sure the candle is completely out and the wick ember is no longer glowing before leaving the room.

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• Don’t touch or move the candle until it has completely cooled.